08 Sep
|
Edunext Technologies
|
Noida
08 Sep
Edunext Technologies
Noida
Roles & ResponsibiliTIES:-
· Connecting with the clients and resolving their queries on desk etc.
· Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity.
· Helps in designing and implementing successful software implementation.
· Keep tracking the user tickets and resolutions.
· Coordinate with the Development team in case of any current feature is required.
Skills Required :-
· Excellent problem solving and troubleshooting skills.
· Excellent communication skills.
· Must have problem solving and process improving mindset.
· Have basic knowledge of programming skills.
· Must have excellent knowledge of Microsoft Office (Word, Excel, etc.)
Work Location: In person
📌 Onsite Coordinator (Noida)
🏢 Edunext Technologies
📍 Noida