Valley Fertility Centre Pvt. Ltd. is looking for a Nursing Cum Telecalling Executive to join our team in Srinagar.
We are looking for a candidate with nursing/medical experience who can efficiently handle both patient care-related responsibilities and telecalling activities.
Key Responsibilities:
- Attend and receive patient calls professionally.
- Make follow-up calls to patients and enquiries.
- Schedule appointments and coordinate patient visits.
- Provide basic information regarding consultations and fertility services.
- Follow up with patients regarding appointments and treatment.
- Assist the clinical team with nursing-related duties when required.
- Maintain patient call records and follow-up details.
- Coordinate with doctors and other staff for patient requirements.
- Ensure a professional, empathetic and patient-friendly experience.
Requirements:
- Nursing experience is preferred.
- Candidates with a nursing/medical/healthcare background will be given preference.
- Valuable communication skills in English, Hindi/Urdu; Kashmiri is an advantage.
- Basic computer knowledge.
- Prior experience in a hospital, clinic, or fertility centre will be an added advantage.