Role: Nexthink Administrator Experience - 10+ years of overall IT experience

- 4+ years of hands-on Nexthink administration experience Primary Responsibilities - Administer and support the Nexthink platform (collectors, portal, access management)
- Monitor Digital Employee Experience (DEX) and endpoint health
- Create and maintain dashboards, investigations, and reports
- Use Nexthink insights to support incident, problem, and CSI activities
- Build and maintain automation and Remote Actions for self-healing scenarios
- Support Service Desk and Workspace teams with proactive issue detection
- Integrate Nexthink with ITSM tools (e.g., ServiceNow) Key Skills - Nexthink administration (dashboards, investigations, alerts, Remote Actions)
- Windows endpoint environments (Windows 10/11)
- Endpoint management exposure (Intune / SCCM / Jamf preferred)
- PowerShell or basic scripting for automation
- Robust analytical and troubleshooting skills Role Purpose - Improve end-user experience through proactive monitoring
- Reduce incident volumes via automation and self-healing
- Enable data-driven decision-making for Workspace and IT operations teams

📌 Nexthink Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune