Role: Network L2 Administrator Required Technical Skill Set Strong Knowledge of Network Routing, Switching & Security Desired Competencies (Technical/Behavioral Competency 1. Strong network administration and troubleshooting skills.

- Good Understanding and troubleshooting skills of TCP/IP, Switching &Routing; protocols, MPLS, Load balancing 3. Knowledge and experience in STP, VTP, HSRP, VLAN, QoS and other switching technologies 4. Good Knowledge and experience on Cisco Wireless Controllers.
- Basic exposure to firewalls (Cisco ASA / Palo Alto / Checkpoint).
- Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams 7. Excellent listening skills & ability to communicate clearly and fluently in English 8. Flexibility to work in shifts for 24x7 support 9. Strong team player with a constructive perspective and commitment to the success of the business 10. Ability to work on multiple concurrent tasks with conflicting priorities 11.

Product knowledge: o Routing Protocols, especially MPLS, BGP, EIGRP o Cisco Routers -- 7200, 3800, 3600, 2800, 2900, 881 o Firewalls -- Cisco ASA5550, Checkpoint, Palo Alto o Load Balancers F5 o Switches -- Nexus 9K/7K/5K/2K, Cisco 9300/6500/4500/3750/2960,



Juniper switches o WLAN Wireless LAN Controllers, WCS, Cisco WLAN Controllers o Zscaler (ZIA) o SD-WAN o Cisco ACI using Spine-Leaf Good-To-Have 1.

Experience on Network and Security architecture designing 2. ITIL Certification 3. CCNP / CCNA Certification Role descriptions / Expectations from the Role 1 Handle L2 incidents and service requests related to routing, switching, wireless, and firewall issues. 2 Troubleshoot network problems involving TCP/IP, VLANs, STP, routing protocols (BGP/EIGRP), and LAN/WAN connectivity. 3 Perform basic configuration tasks on Cisco routers, switches, and wireless controllers under L3 guidance. 4 Monitor health and performance of network devices, links, and circuits using NMS tools. 5 Analyze logs and events to resolve issues with switches, routers, firewalls, and WLAN access points. 6 Support L1 engineers through guided troubleshooting and knowledge sharing. 7 Escalate complex or recurring issues to L3 and follow through till closure. 8 Maintain documentation, SOPs, and update knowledge base articles. 9 Provide support in a 24x7 shift-based workplace

📌 NetworkAdministrator (Kukatpally)
🏢 Tata Consultancy Services
📍 Kukatpally