Greetings from TCS!!!

Join us and be part of TCS's AI Cloud transformation journey!

About the Unit:

TCS Cloud is accelerating the shift to an AI-powered, cloud-first future. As a strategic transformation partner to the world's leading enterprises, it is helping businesses reimagine their core, modernise platforms, unlock data-driven intelligence, and scale innovation through cloud, AI, cybersecurity, automation, and digital engineering. By combining deep industry expertise with cutting-edge technologies, TCS Cloud is enabling the rise of agile, resilient, and intelligent enterprises built to thrive in a rapidly evolving digital world.

TCS is Hiring for Network Admin(L2/L3)

Desired Experience: 6+ years

Job Location: Pune/Delhi

:

L2 Support Engineer:

- Provide second-line support for network-related issues.
- Troubleshoot and resolve incidents involving Routing and Switching, Palo Alto, Check point, Citrix Net scalar.
- Manage escalations from the L1 team and resolve them within SLA.
- Perform routine maintenance and updates on network devices.
- Configure and support daily tasks and basic firewall rules.
- Document network issues, solutions, and changes.
- Coordinate with vendors or ISPs when required.
- Cisco ASA and Aruba Wireless Network.

Soft Skills





- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication.
- Ability to work independently and in a team environment.
- Good understanding of ITIL based Service Management processes.

5.Willingness to work in shifts or on-call rotation (for L2).

L3 Support Engineer :

- Act as a subject matter expert for complex network troubleshooting and optimization.
- Design, implement, and maintain enterprise-level LAN/WAN environments.
- Manage and secure firewalls (e.g. Palo Alto and Checkpoint).
- Handle high-severity incidents and RCA (Root Cause Analysis) documentation.
- Lead major upgrades, migrations, and network architecture changes.
- Provide mentorship and support to L2 engineers.
- Conduct risk assessments and capacity planning.

Soft Skills

- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication.
- Ability to work independently and in a team environment.
- Valuable understanding of ITIL based Service Management processes

5.Willingness to work in shifts or on-call rotation (for L3).

Research Study: Cloud strategy and transformation- https://www.tcs.com/what-we-do/services/consulting/cloud-strategy-transformation

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