Front Desk Management:
Greet patients warmly and ensure a welcoming setting.
Maintain cleanliness and order at the reception area.
Ensure all reception supplies are stocked and functional.
Patient Registration & Walk-in Form:
Wear the provided uniform and ID card at all times during duty hours.
Maintain confidentiality of patient records and clinic operations.
Follow all clinic protocols and attend training or meetings as scheduled.
Ensure every patient (current or follow-up) fills out the mandatory walk-in form immediately upon entering.
Maintain accurate and up-to-date patient information in the system and files.
Appointment Handling:
Schedule, confirm, and manage patient appointments effectively.
Inform doctors and staff of patient arrivals and maintain smooth patient flow.
Communication & Coordination:
Coordinate with doctors, management, and other staff for patient-related concerns.
Follow up with patients for reminders, feedback, and treatment continuity.




Follow-up Management:
Maintain a record of daily follow-up patients and ensure they are attended to.
Billing and Payments:
Generate bills and receipts accurately.
Handle cash, card, or UPI payments and maintain a daily report of transactions.
Data Recording and Reporting:
Maintain walk-in sheet, source sheet, and Just Dial enquiry records accurately.
Share daily, weekly, and monthly reports as per protocol with management.
Patient Experience & Support:
Address patient queries courteously and escalate concerns when needed.
Assist in collecting testimonials and before/after treatment photos (especially in follow-ups).

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:
Day shift
Fixed shift

Supplemental Pay:
Performance bonus

Work Location: In person

📌 Medical Receptionist Jalandhar
🏢 Afecto Homeopathy
📍 Jalandhar