About Paisa108 Pvt. Ltd.
Paisa108 Pvt. Ltd. is a quick-growing Fintech company providing digital financial solutions and loan services across India. We focus on responsible lending, customer-centric service, and cutting-edge financial technology to simplify access to credit.
We are an RBI-registered organization, operating in compliance with regulatory guidelines.

Job Summary:
Key Responsibilities:
Contact customers via outbound calls regarding pending/overdue loan payments.
Follow up regularly to ensure timely repayment.
Negotiate payment terms and repayment plans as per company policies.
Maintain accurate records of conversations and update CRM systems.
Handle customer queries related to outstanding dues and payment procedures.
Achieve monthly recovery targets and KPIs.
Escalate complex cases to senior management when required.
Maintain strict compliance with company and regulatory guidelines.

Required Skills & Qualifications:
Educational Qualification:



Higher Secondary (12th Pass) - Mandatory; Bachelor’s Degree - Optional.
Minimum 2 years of experience in Telecalling / Loan Recovery / Collections (Fintech preferred).
Strong communication skills in Hindi (preferred), English, and Bengali.
Excellent interpersonal and negotiation skills.
Computer savvy with valuable knowledge of MS Office & CRM software.
Ability to handle difficult conversations professionally.
Target-oriented and self-motivated personality.
Experience in NBFC / Fintech / Banking loan recovery process.
Robust convincing and persuasion ability.
Good understanding of loan products and recovery procedures.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:
Paid sick time
Paid time off

Work Location: In person

📌 Tele Caller Executive Bidhannagar (India)
🏢 Paisa108
📍 India