Key Responsibilities
Resolve customer complaints in a timely and skilled manner.
Maintain records of customer interactions and transactions.
Coordinate with technical/support teams for issue resolution.
Follow up with clients to ensure satisfaction and closure of issues.
Assist in onboarding current clients and providing basic training/support.
Generate daily/weekly reports on customer issues and resolutions.
Maintain robust client relationships for retention
Job Type: Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Service Representative Okhla
🏢 Namami Infotech India
📍 Okhla
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