Sales Associate Responsibilities and Duties

The Sales Associate will report to the Store Manager and will be responsible for the following day-to-day activities:
Greet walk-in customers promptly and courteously, ensuring a positive first impression
Understand customer requirements by listening carefully and asking relevant questions
Recommend appropriate products based on customer needs related to cooking, health, or wellness
Explain product features, advantages, and usage clearly, using approved brand communication and storytelling
Conduct sensory demonstrations (aroma testing) using designated tester bottles
Support the Store Manager during billing, packing, or high-volume customer interactions when required
Maintain a clean, organized, and visually appealing product display area (alignment and light dusting only)
Assist in maintaining high standards of hygiene, grooming, and in-store discipline
Follow all Standard Operating Procedures (SOPs) related to customer handling, product demonstration, and store conduct




Use company-provided product literature and training materials to stay updated on product knowledge
Build rapport with customers to encourage repeat visits and long-term trust

Sales Associate Qualifications and Skills
Basic understanding of customer service and retail sales principles

Educational Qualifications
Minimum qualification: High school diploma
Bachelor’s degree in Sales, Marketing, or a related field is preferred.

Experience
Prior experience in retail sales or customer service is preferred
Experience in food, wellness, organic, or specialty retail will be an advantage
Robust verbal communication and interpersonal skills
Ability to explain products clearly and confidently to customers
Customer-oriented mindset with attention to detail
Willingness to learn about health, wellness, and cold-pressed products
Ability to follow SOPs and work under supervision

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience

📌 Sales Associate Mumbai
🏢 Devakrut Nature Oils
📍 Mumbai