ob Summary:
We are looking for a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across multiple communication channels.

Key Responsibilities:
Provide accurate information about products and services
Resolve customer complaints effectively and professionally
Maintain records of customer interactions and transactions
Follow up with customers to ensure issue resolution
Escalate complex issues to the appropriate department
Meet performance targets and customer satisfaction goals

Required Skills:
Valuable communication and interpersonal skills
Problem-solving ability
Patience and positive attitude
Basic computer knowledge (MS Office, CRM tools)
Ability to handle pressure and multitask
Telugu english hindi mandatory

Qualifications:
Any Graduate
Prior experience in customer support (preferred but not mandatory)

Work Setting:
Office-based
Day shift

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive Visakhapatnam
🏢 MNM Solutions
📍 Visakhapatnam