DESCRIPTION:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Key job responsibilities
Daily Management of shift:
Administrative management of associates
Job allocation to associates
Monitoring and mentoring of associates on productivity, quality and safety.
Monitor status of counts and problem solve queues
Responsible for shift quality and associated action plans
Preparing and implementing training and development plans for associates
Conduct a 4M and 5S audit for the respective work stations on a daily basis
Stand-in for Area Manager

About the team




The IB team plays a critical role in fulfillment centre operations as the checkpoint in the outbound process before customer orders leave the building.

Team Mission
The IB team's primary mission is to ensure that customer orders are accurately shipped out on time, directly impacting customer satisfaction and the overall performance of the fulfillment center. They serve as the crucial bridge between internal fulfillment operations and external delivery networks.

BASIC QUALIFICATIONS:
High school or equivalent
Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

PREFERRED QUALIFICATIONS:
1+ years of Amazon Amnesty Floor Monitoring experience

📌 Process Assistant, Ib Jamalpur
🏢 ASSPL - Haryana - C77
📍 Jamalpur