First point of contact in school - have an significant role to play.

2.1) Gesture:
Receive parents with a smile and greeting - Happy day.
How can I help you?
Voice to be low, polite and confident at all times when talking to parents with regards to:
Policy
Query
Attend calls with greetings over the phone and introduce yourself as so and so and make note of the calls maintained in the register.
Direct the calls received to the concerned person and resolve the query.

2.2) Visitor Management:
Receive Visitors and make them feel comfortable.
Enter the details of the visitor/parent in the visitor management register and the person requested to meet by them. Check the visitor slip.
Fix appointment for visitors/ parents and request them to wait for the concerned person to meet them.
Check if the concerned person has signed in the slip before the visitor leaves the campus.
The visitor/ parent may be with Academics/HR/Accounts/Admin.

2.3) Payment Collection:
Event collection - Annual day, Sports, etc




Fee collection - Exam / CGPS / Installment /competitive / CA
Field Trip collection - Domestic/International
Fine - Damage to property
Others - Hostel/School lunch request for a period of time.(eg - say 10 days /a month).
PRF amount

All the above to handed to Accounts department after validation by ADM.
ID / Lunch / Extra uniforms/Library due. - Handed to stores.

2.4) Courier Management:
Receive couriers and enter in the outward note and inform the concerned person to collect it.
Couriers to be sent from school - to co -ordinate with purchase.

2.5) Student data management:
Phone number, E-mail id, Intercom number of all staffs (respected campus) to be maintained at the ADM desk.
Follow up on or generate EMIS number for current admissions from the respected schools.
Maintaining & filing student database in the file and i-campus. Update needs to be done properly
Follow up of TC of recent admission and file them.
Follow up on update(c

📌 Front Office Executive Salem
🏢 The Indian Public School
📍 Salem