Join our Team as aProvisioning Coordinator

Location: Gurgaon (5 Days onsite)

Hours: UK Shift

About the Role

Key Responsibilities
Coordinate end-to-end delivery of products and services, including telephony solutions, data connectivity, and hosted systems.
Act as the primary point of contact for customers during project delivery, ensuring high levels of satisfaction.
Manage and track project progress, ensuring timely delivery within agreed SLAs.
Conduct regular follow-ups with suppliers, carriers, and internal teams to avoid delays.- Handle order processing, approvals, and ensure alignment with customer requirements.
Maintain accurate records and documentation in CRM tools such as Salesforce.
Onboard new customers as per defined processes and ensure smooth project initiation.
Attend customer meetings, kick-offs, and provide updates on delivery status.
Support Project Delivery Managers in documentation, reporting, and coordination tasks.
Assist in basic hardware configuration and service setup when required.

Key Skills & Competencies




Strong project coordination and stakeholder management skills
Excellent communication and customer handling abilities
High attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Problem-solving mindset with logical thinking
Proactive, adaptable, and self-motivated
Strong knowledge of CRM tools (Salesforce preferred)
Good understanding of telephony and communication solutions

Qualifications & Experience
Bachelor’s degree in any discipline
Minimum 2+ years of experience in project coordination or delivery
Experience working with cross-functional teams and external vendors
PRINCE2 certification (desirable but not mandatory)

Why Join Us?
Opportunity to work in a energetic and growth-driven setting
Exposure to end-to-end project lifecycle
Team-oriented team culture with learning opportunities
Career growth in project management

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