Position: Network & EUC Engineer
Experience: 5+ Years
Role: Managed IT Services / Infrastructure Support
Employment Type: Full time (1 year contract – Renewable)
Location: Onsite - UAE

Job Summary
We are looking for an experienced Network & EUC Engineer to manage, maintain, and troubleshoot enterprise network infrastructure and end-user computing settings. The candidate will be responsible for ensuring high availability, security, performance, and SLA-driven support across network and EUC services.

Key Responsibilities
Manage and troubleshoot LAN/WAN infrastructure , routing, switching, and network connectivity.
Configure, monitor, and troubleshoot Fortinet firewalls , security policies, NAT, and VPN solutions.
Manage Aruba switches and Wi-Fi infrastructure , including configuration, troubleshooting, and performance optimization.
Support site-to-site and remote-access VPNs and resolve connectivity/security issues.
Provide L2/L3 desk-side and end-user support for desktops, laptops, peripherals, operating systems, and network-related issues.




Administer Microsoft Intune-managed devices , including device enrollment, configuration profiles, compliance policies, application deployment, and troubleshooting.
Handle incidents, service requests, and changes in accordance with defined SLAs and ITIL processes .
Perform problem management, root-cause analysis , and preventive actions for recurring issues.
Monitor infrastructure health and proactively identify potential network and endpoint issues.
Maintain accurate network diagrams, configurations, asset records, and technical documentation.
Coordinate with vendors, OEMs, and internal teams for escalations and infrastructure changes.
Ensure adherence to IT security, access control, change management, and operational standards .

Required Technical Skills
Solid hands-on experience with LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, switching, and network troubleshooting .
Good experience

📌 Network & Euc Engineer New Delhi
🏢 RoboQuess Infotech Private
📍 New Delhi