Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive setting, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As part of the Empower team, the Systems Administrator – Microsoft 365, Windows & Cloud Infrastructure will provide operational and technical support across Microsoft 365 and Windows infrastructure teams. This role will administer, maintain, monitor, and troubleshoot enterprise Microsoft 365, Windows Server, Active Directory, Exchange Online, AWS cloud, and hyperconverged infrastructure environments.



The Systems Administrator will also manage incidents and service requests, support infrastructure projects and upgrades, and ensure transparent documentation and handoff of unresolved issues across teams and time zones.
Primary Skills:
Microsoft 365 administration, with a primary focus on Exchange Online
Windows Server and Active Directory administration
AWS cloud infrastructure and services
Windows infrastructure services, including Group Policy, DNS, and DHCP
Incident, service request, and technical ticket troubleshooting
Solid written technical documentation, communication, and cross-team handoff skills

Secondary Skills:
Entra ID and identity and access management
Hyperconverged infrastructure (HCI), compute, storage, and virtualization
Proofpoint or similar enterprise email security platforms
PowerShell scripting and automation
Infrastructure monitoring, backup, disaster recovery, networking, and security f

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