While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an setting that encourages you to innovate and excel, not just in skilled but personal life, interests you- you would enjoy your career with Quantiphi
Role: Platform Engineer (Junior/Senior)
Experience Level: 1 to 6 Years
Work location: Remote (Base Location - Mumbai, Bangalore & Trivandrum) Please apply if you are comfortable with rotational shifts and can join immediately.

Role & Responsibilities:
Work with a highly responsive, proactive team to provide support for maintaining system stability with minimal issues
Thrive to consistently achieve service levels through focus, metrics, and capacity management
Utilize Best practices/Tools for SLA reporting
Minimize people dependency and move the projects to autopilot mode
Have consistent and complete communication and collaboration with all partners





Daily Responsibilities:

Resolve Tier-1 level of incidents (as mentioned below) -
Common L1 fixes may include System Restarts, Network Connectivity Checks, Model Resets, Data Flow Checks, Re-Processing Alerts
Daily monitoring and report alerting metrics
RCA and Resolution request review
Runbook fixes for each incident
Provide immediate resolution, monitoring and daily reporting
Regularly verifying the the server setting
Provide daily/weekly reports on system performance, incidents, and key metrics
Schedule regular downtime for system updates or maintenance, ensuring minimal disruption to operations
If the issue cannot be resolved via the run book, escalate to L2/L3 support for model or hardware security issues
Adhering Service Level Agreements (SLAs) for response and resolution, prioritizing issues based on severity
Check-in via email when the Park opens
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📌 Platform Engineer Bengaluru
🏢 Quantiphi
📍 Bengaluru