Front Office Executive - Retail Industry(Female only).

Key Roles & Responsibilities:
Greet and welcome customers courteously at the store entrance.
Handle customer inquiries, complaints, and product-related queries.
Manage billing desk support, returns, exchanges, and basic POS coordination.
Maintain customer records, loyalty program enrollments, and feedback forms.
Coordinate with sales staff for customer assistance and promotions.
Answer phone calls and manage walk-in appointments.
Ensure store ambience, cleanliness, and display standards near the front desk.
Support daily sales reporting and cash counter coordination.

Required Skills & Expertise:
Excellent Communication & Interpersonal Skills (English Preferred).
Polite verbal communication and customer-first attitude.




Ability to handle difficult customers calmly.

Operational Skills:
Understanding of retail billing and return policies.
Basic MS Office (Excel, Word).
Customer Service Skills.
Robust problem-solving ability.
Upselling and cross-selling support skills.
Complaint handling and escalation awareness.

Personal Attributes:
Well-groomed appearance.
Positive body language.
High energy and patience during peak hours.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Provident Fund

Work Location: On the road

📌 Front Office Executive Kanpur
🏢 Anaya Placement
📍 Kanpur