Outbound/Inbound Calling: Make outbound calls to prospective clients from provided databases and handle incoming customer inquiries professionally.
Lead Generation: Identify potential customers' needs, explain product features, and qualify leads for the sales team.
Customer Engagement: Follow predefined scripts to ensure consistent messaging while adapting to customer responses to build rapport.
Record Keeping: Accurately update and maintain customer information and call logs in the CRM system or Excel sheets.
Target Achievement: Meet or exceed daily, weekly, and monthly call and conversion targets set by management.
Problem Solving: Resolve customer complaints or queries effectively to ensure high satisfaction.

Requirements & Skills:
Experience:



Freshers are welcome; 1+ years of experience in telecalling, BPO, or customer service is a plus.
Languages: Proficiency in English, Hindi & Telugu is highly valued.
Communication: Exceptional verbal communication skills and a persuasive telephone etiquette.
Technical Skills: Basic computer knowledge, including Microsoft Excel and familiarity with CRM software.

Job Types: Full time, Permanent, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Perks:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Tele Callers Manikonda Jagir
🏢 Sri Chaitanya Bharathi Educational Society
📍 Manikonda Jagir