Key Job Responsibilities
Guest Reception & Service: Welcoming guests upon arrival, processing check-ins and check-outs, assigning rooms, and issuing keys.
Billing & Financial Transactions: Processing payments, managing cash floats, managing guest folios, and preparing invoices.
Guest Relations & Communication: Answering questions regarding hotel services and local attractions, and resolving complaints promptly.
Operational Coordination: Collaborating with housekeeping for room status updates and maintenance for repairs.
Safety & Compliance: Maintaining front desk security, ensuring guest privacy, and knowing emergency procedures.
Administrative Tasks: Updating guest information in the property management system (PMS) and maintaining lobby cleanliness.

Pay: ₹9,000.00 - ₹13,000.00 per month

Perks:
Food provided
Provident Fund

Experience:
Hotel: 2 years (required)

Language:
English (required)

Work Location: In person

📌 Front Office Associate Prayagraj
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