07 Sep
|
Karma Ayurveda
|
India
07 Sep
Karma Ayurveda
India
A Patient Relationship Executive is responsible for ensuring a smooth and positive patient experience by coordinating between patients, doctors, and hospital departments.
Key Roles & Responsibilities
Attend and assist patients and their attendants in a skilled manner.
Coordinate appointments, consultations, and follow-up visits.
Handle patient queries, complaints, and feedback effectively.
Ensure excellent patient satisfaction and service experience.
Guide patients regarding treatments, procedures, packages, and hospital services.
Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
Maintain patient records and update data in the hospital management system.
Conduct regular follow-ups with patients regarding treatment and recovery.
Support admission and discharge processes when required.
Assist in patient counselling and treatment coordination.
Handle inbound and outbound calls related to patient support.
Ensure timely communication regarding appointments, reports, and treatment plans.
Maintain confidentiality of patient information and records.
Build long-term relationships with patients for retention and referrals.
Prepare daily reports related to patient coordination and feedback.
Pay: Up to ₹30,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Patient Relationship Executive Jaipur (India)
🏢 Karma Ayurveda
📍 India