Essential Duties And Responsibilities

- Store Opening &
- Commercial Readiness
- Coordinate current store setup including ERP creation, TID/MID, banking, Pine Labs and Paytm onboarding.
- Coordinate recruitment and onboarding of cashiers in collaboration with HR team.
- Facilitate NSO advances and inauguration expenses, ensuring timely settlement and closure.
- Conduct commercial induction and refresher training for store teams.
- Commercial Operations &
- Financial Controls
- Support timely resolution of daily revenue reconciliation exceptions.
- Process refund transactions relating to CoGeP, NEP, schemes, advances and approved exceptions.
- Review and approve petty cash claims and employee advances.
- Monitor BTL, NSO, AT and DT advances and ensure timely settlement.
- Coordinate month-end provisions, accruals and account reconciliations.
- Ensure banking controls, cash governance and diesel consumption monitoring.
- Monitor PDC deposits and clearance.
- Review and approve BPRISM invoices including refreshments, utilities, CCD and other store operating expenses.
- Franchisee Partnering &
- Governance
- Conduct periodic review meetings with franchise partners.
- Process debit notes and credit notes relating to discounts, schemes and MG payouts.
- Perform monthly ledger reconciliation and balance confirmations.
- Support franchisee audits, bank audits and third-party audits.




- Address franchisee commercial queries and escalations.
- Business Support &
- Revenue Enablement
- Support COCO-to-FOCO conversions.
- Support new store launches and stabilization.
- Provide commercial support during exhibitions, events and special sales initiatives.
- Assist in customer issue resolution and escalation management.
- Enable smooth execution of revenue-generating initiatives across stores.
- Store Compliance &
- Operations
- Resolve cashier and Store Commercial Manager queries.
- Drive adherence to SOPs, policies and compliance requirements.
- Coordinate document archival and management.
- Track Saksham compliance and closure of observations.
- Conduct store visits for operational and franchisee governance reviews.
- Track regulatory licenses and coordinate timely renewals.
- Inventory Management &
- Controls
- Monitor daily opening and closing stock count reports.
- Review monthly physical stock verification reports for inventory and packaging.
- Coordinate recovery of inventory shortages wherever applicable.
- Monitor old gold inventory and timely dispatch to warehouse.
- Review SCM room inventory and ensure timely disposal of discrepancy, defective and tagless inventory.
- Conduct karigar inventory reviews and surprise checks to ensure zero inventory shrinkage.

📌 Manager - Commercials (Delhi)
🏢 Aditya Birla Group
📍 Delhi