Job Roles & Responsibilities:
Warmly welcome every guest and maintain a friendly and positive approach while interacting.
Assist visitors with their questions, provide directions, and explain available games or services.
Address guest concerns or complaints calmly and ensure appropriate resolution.
Guide customers regarding ticketing systems, tokens/cards, and game instructions.
Observe guest experience regularly and gather feedback to improve service quality.
Keep proper records of guest interactions, complaints, and resolutions on a daily basis.
Assist in coordinating birthday celebrations, events, and group bookings within the facility.
Ensure guest areas remain neat, organized, and comfortable at all times.
Follow all operational, safety, and service guidelines provided by the management.

Job Requirements
Education: Minimum 12th Pass (Graduation preferred).
Age Limit: 20 to 35 years.




Communication: Ability to communicate well in English & Hindi
Personality: Presentable appearance with positive attitude and positive body language.
Behavior: Polite, confident, and customer-friendly approach.
Availability: Willingness to work in rotational shifts(11:00AM-8:00PM & 1:00PM-10:00PM), weekends, and holidays.
Experience: Prior experience in customer service(Freshers are welcome)

Working Hours:11:00 AM to 08.00 PM & 01.00 PM to 10.00 PM (Rotational Shifts)

Salary Range:₹15,000 - ₹21,000 per month (depending on experience).
Contact

Job Types: Full time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement

Work Location: In person

📌 Front Desk Receptionist Hingna
🏢 Xplore Trampoline and Amusement Park
📍 Hingna