Plant Supervisor - 1 : Taloja,
Qualification : Diploma Mechanical / ITI Mechanical with 4 to 8 years of service technician experience in compressor spares.
CTC - 5 lpa to 6 lpa (Plus mediclaim)
Job Summary:Service Maintenance at Client’s site, Commissioning at clients’ site, Visit during AMC contracts, Coordination with Service Engineer for compressor spares
SERVICE AND MAINTAINANCE(DAILY JOB)
Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
Giving feedback to customers with respect to solutions for their problems.
Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
Identifying & reporting about the different types of equipment’s installed at Client’s site.
Checking all the parameters of the system of the customer & suggest whether it’s appropriate.
Commissioning of the system at Customer’s site.
Handling replacement & refurbishment tasks at customer’s end.
Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
REPORTS
Submitting weekly report on:
The complaints attended & resolved on a daily basis.
The Spares & refurbishments replaced at customer’s site.
SPARES
Forward enquiries/ requirement to spares from site.