Kozmictech Pvt Ltd, working in partnership with UK-based financial brokerage Pay2Day Ltd, is looking for a highly experienced and performance-driven Outbound Telesales Call Centre Manager to build, train and manage a high-performing outbound telesales operation in our Ahmedabad office.
This is a senior leadership role for someone with solid experience in:
outbound telesales,
call centre operations,
sales management,
team recruitment,
training and performance management,
and sales closing.
Key Responsibilities
Recruit, train and manage outbound telesales executives
Build a high-performance sales culture
Create daily calling targets and KPI systems
Monitor productivity, conversions and call quality
Train staff on objection handling and closing techniques
Conduct daily sales reviews and coaching sessions
Generate qualified business finance leads for the UK market
Improve conversion rates and team performance
Work closely with management to scale operations
Help build the Ahmedabad office into a large outbound sales hub
Minimum 10+ years experience in outbound telesales or call centre management
Proven experience managing teams of 10 or more people
Robust leadership, communication and training skills
Excellent sales and objection handling ability
Experience recruiting and managing telesales teams
Highly target-driven and performance-oriented
Experience handling UK campaigns preferred
Finance, brokerage or loan industry experience is a major advantage
Preferred Industry Experience
UK outbound sales
Financial services
Business loans
Merchant cash advance
Commercial finance
Loan brokerage
B2B telesales
will be strongly preferred.
Compensation
Fixed Salary: ₹50,000 - ₹60,000 per month (depending on experience and track re