Job Description - Senior Operations Manager

Industry: Import & Export / Rice Trading / Freight Forwarding
Location: Nagpur
Department: Operations & Logistics
Experience Required: 10+ Years
Employment Type: Full-Time
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Position Overview

We are looking for an experienced and energetic Senior Operations Manager with solid exposure to Import & Export Operations, Freight Forwarding, and Shipping Line Coordination, preferably from the Rice / Agro Commodity industry.

Key Responsibilities

Operations & EXIM Management
Handle complete Export & Import Operations for rice and agro commodity shipments.
Manage end-to-end shipment execution including booking, stuffing, documentation, dispatch, and delivery.
Ensure smooth coordination with shipping lines, freight forwarders, CHAs, transporters, warehouses, and survey agencies.
Monitor shipment schedules, vessel planning, transit timelines, and operational efficiency.
Handle both FCL and LCL shipments efficiently with minimum operational delays.




Ensure timely filing and processing through ICEGATE and other export compliance portals.
Manage and supervise documentation related to Shipping Bills, BL, Invoice, Packing List, COO, Fumigation, etc.
Ensure proper execution and tracking of RoDTEP benefits and export incentives.
Coordinate with NVOCCs and shipping lines for best freight solutions and space availability.
Resolve operational issues related to customs clearance, shipment delays, detention, and port coordination.

Team Management & Leadership
Lead and manage the Operations team across export-import activities.
Allocate operational responsibilities and monitor daily execution.
Develop SOPs and operational controls to improve process efficiency.
Conduct regular reviews with the team to ensure shipment timelines and service standards are maintained.
Train and mentor junior operational staff on EXIM processes and compliance.

Vendor & Stakeholder Management
Maintain solid professional relationsh

📌 Senior Operations Manager Nagpur (India)
🏢 SBG Industries
📍 India