07 Sep
|
Cuatro Labs
|
Gandhinagar
07 Sep
Cuatro Labs
Gandhinagar
Key Responsibilities
Respond to customer inquiries promptly and professionally.
Resolve customer complaints and issues efficiently.
Provide accurate information about products, services, policies, and procedures.
Record customer interactions and maintain detailed customer records in CRM systems.
Escalate complex issues to the appropriate department when necessary.
Follow up with customers to ensure issue resolution and satisfaction.
Meet individual and team performance targets, including response time and customer satisfaction metrics.
Identify customer needs and recommend suitable products or services when applicable.
Stay updated on company products, services, and processes.
Pay: ₹12,500.00 - ₹21,000.00 per month
Work Location: In person
📌 Customer Care Executive Gandhinagar
🏢 Cuatro Labs
📍 Gandhinagar