Hiring - Dialer EngineerPosition:
Dialer Engineer

Locations:
Ahmedabad | Mumbai | Bengaluru

Experience:
2+ Years

Salary:
Open to Discuss

We are looking for an experienced Dialer Engineer to manage and support dialer systems and telephony infrastructure for call center operations.

Key Requirements
Hands-on experience with VICIdial
Experience in GoAuto Dialer configuration and management
Robust knowledge of Asterisk
Understanding of VoIP, SIP, and telephony concepts
Experience in campaign setup, dialer troubleshooting, and reporting
Ability to handle server monitoring and dialer performance optimization

Responsibilities:
Configure and maintain dialer systems
Manage inbound and outbound calling campaigns
Troubleshoot dialer and telephony-related issues
Monitor server performance and call quality
Coordinate with operations and IT teams for smooth functioning
Generate reports and optimize dialing strategies

Qualification
Bachelor’s degree in IT, Computer Science, or related field
Relevant experience in call center dialer management preferred

Pay: ₹321,421.39 - ₹1,411,824.21 per year

Work Location: In person

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