Proficiency in English is mandatory for effective communication with our diverse client base
Key Responsibilities
Make outbound calls to prospective and existing customers using provided scripts and contact lists.
Handle inbound calls and address customer inquiries, concerns, and complaints in a qualified and timely manner.
Explain product/service features, advantages, and pricing to generate interest and persuade customers to make a purchase or schedule an appointment.
Maintain accurate and detailed records of all customer interactions and transactions in the CRM system/database.
Follow up on leads and cultivate positive customer relationships to foster long-term connections.
Meet or exceed daily, weekly, and monthly call volume and sales targets.
Adhere to all company policies, procedures, and call quality standards.
Job Types: Full time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Morning Shift Telecaller Bidhannagar (India)
🏢 A1 MEDIA COMMUNICATION PRIVATE
📍 India
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