Job Title: Sales & Operations Executive (Telecalling + Back Office)
Company: Astro Devam Pvt. Ltd.
Location: Sector 18, Noida
Job Type: Full time
About the Company
Job Overview
We are looking for a versatile professional to manage a hybrid role involving outbound sales calling and back-office operations. This is a dual-responsibility role — you will be the voice of AstroDevam for our customers while also ensuring smooth day-to-day operations behind the scenes. Freshers with the right attitude are warmly encouraged to apply.
Key Responsibilities
Sales & Communication (Primary Focus):
Outbound Sales: Make calls to potential customers to share product details and achieve monthly sales targets.
Inbound Support: Answer incoming calls and handle customer inquiries regarding products or consultations politely.
WhatsApp Follow-ups: Engage with customers via WhatsApp for order confirmations and service updates.
Order Tracking: Coordinate with customers to provide real-time updates on their order status.
Back-Office & Admin:
Data Entry & Records:
Maintain accurate stock/inventory records and customer data using Microsoft Excel (Basic entry).
Order Processing: Ensure all sales data and order details are entered correctly into the system for the dispatch team.
Required Skills & Qualifications
Communication: Good verbal skills in Hindi and English; ability to handle phone calls with confidence and patience.
Technical: Proficiency in Microsoft Excel (Basic Data Entry), WhatsApp Web, and general internet browsing.
Aptitude: A positive, "can-do" attitude with a willingness to learn about astrology and spiritual products.
What We Offer
Market-market-competitive salary: Fixed salary with growth opportunities based on performance.
Prime Location: Work from our office in Noida Sector 18, conveniently located near the Metro station.
Work Culture: Join a small, dedicated, and supportive team in a niche, high-growth industry.