Front Desk Executive / Admin oversees daily front desk operations at the golf range, ensuring excellent customer service, managing bookings, handling payments, supervising staff, and maintaining operational records using tools such as Microsoft Excel and POS systems.

Key Responsibilities

Customer Service
Welcome and assist customers visiting the golf range.
Handle inquiries, bookings, and customer complaints professionally.
Provide information about pricing, memberships, and golf range services.

Front Desk Operations
Manage daily check-ins, bookings, and payments.
Maintain accurate records of customers and transactions.
Ensure front desk operations run smoothly.

Staff Management
Supervise and schedule front desk staff.
Train team members on customer service standards and operational procedures.

Excel & Reporting (required)




Maintain daily sales and customer data in Microsoft Excel.
Prepare daily, weekly, and monthly reports using Excel spreadsheets.
Track memberships, bookings, and revenue records.
Manage inventory and operational logs using Excel.

Required Skills & Qualifications
Experience in customer service, hospitality, or sports facility management.
Proficiency in Microsoft Excel (data entry, basic formulas, reporting) - non-negotiable:
Knowledge of POS systems and cash handling.
Robust organizational skills.
Ability to manage multiple tasks in a rapid-paced setting.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Front Office Executive Admin Gurugram
🏢 Hamoni Cafe
📍 Gurugram