General Operations Support Apprentice

Location:Bangalore, India

Level:IC 10

Reporting to - General Operations, Team Manager

Role Purpose

We are looking for a motivated and detail‑oriented Operations & Performance Apprentice to support the Enterprise Operations team. This role is ideal for an early‑career skilled or student who wants hands‑on exposure to business operations, performance tracking, reporting, and AI‑enabled ways of working in a global enterprise setting. The apprentice will work closely with senior operations leaders to support OKR tracking, reporting packs, process documentation, dashboards, and coordination activities, while developing solid analytical, communication, and digital skills.

Operational & Performance Support
Provide day‑to‑day operational and administrative supportto the Enterprise Operations team
Help with coordination, follow‑ups, and basic trackingacross ongoing activities
Maintain files, folders, trackers, and shared documentation in an organised manner

Excel Reporting & Tracking
Support general Excel-based reporting,



trackers, and data updates
Perform basic data entry, formatting, clean‑up, and consolidation
Ensure information is accurate, up to date, and easy to understand

Presentation & Documentation Support
Assist in creating and updating PowerPoint presentationsfor internal meetings
Support preparation of simple summaries, tables, and status updates
Help document notes, actions, and outputs from meetings when required
Assist with ad‑hoc tasks to support smooth team operations
Work closely with team members to ensure deadlines and requests are met

Qualifications

Skills & Attributes
Comfortable working with Excel and PowerPoint
Strong administrative and organisational skills
Attention to detail and ability to follow instructions clearly
Reliable, responsive, and willing to support where needed
Good written communication and basic documentation skills

Who we are:
At Pearson, our

📌 Apprentice, Project Management Bengaluru (India)
🏢 Pearson
📍 India