Role Summary:
This is a full time remote role focused on handling student enquiries, supporting the enrolment process, and ensuring consistent follow-ups to convert enquiries into confirmed registrations. The role is structured, process-driven, and target-oriented, with transparent systems and support provided.

Key Responsibilities
Provide accurate information about courses, schedules, fees, and eligibility.
Follow a structured follow-up process to convert enquiries into enrolments.
Understand learner needs and recommend suitable courses.
Maintain accurate CRM records including enquiry status and call notes.
Book regular appointments with course advisors.
Closing sales by addressing questions and objections professionally and securing bookings confidently.
Coordinate with admin and marketing teams for smooth enrolment and onboarding.
Track daily calls, follow-ups, and enrolment outcomes.

Skills Required




Confident spoken English and clear written communication.
Comfortable handling phone calls and learner queries.
Ability to follow scripts, processes, and CRM rules strictly.
Basic objection handling and persuasion skills.
Organised, disciplined, and reliable in a remote setup.

Experience & Qualifications
Prior experience in customer support, admissions, telecalling, or inside sales preferred.
Education or training sector experience is an advantage but not required.
CRM experience (Zoho preferred) is a plus.
No degree requirement - skills and attitude matter more.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Paid time off
Work from home

Application Question(s):
Are you available to work UK shift, Monday to Saturday 15.30 - 23.30 IST?

Language:
Fluent English (required)

📌 Admissions Support Executive Chandigarh
🏢 Bright Learning Centre
📍 Chandigarh