Job Role

- Management Trainee – E-Commerce & Online Payment Management

- Assist in managing day-to-day e-commerce operations.

- Manage products, orders, inventory, and customer information on e-commerce platforms.

- Handle order processing, tracking, cancellations, returns, and refunds.

- Coordinate with internal teams for smooth order fulfilment.

- Monitor online transactions and maintain accurate payment records.

- Assist with online payment gateways and transaction reconciliation.

- Track successful, pending, failed, refunded, and disputed payments.

- Verify payment settlements and maintain transaction reports.

- Assist in resolving payment-related discrepancies.

- Maintain and update Excel sheets, reports, dashboards, and operational data.

- Prepare daily and weekly performance reports.

- Coordinate with customers, vendors, logistics partners, and other stakeholders.

- Assist management with routine operational and administrative tasks.

- Follow standard operating procedures for e-commerce and payment management.

- Identify operational issues and support improvements in workflow efficiency.

Key Responsibilities

- Support daily e-commerce and marketplace operations.

- Manage product, order, inventory, and customer-related information.

- Monitor online payments, refunds, settlements, and transaction status.

- Maintain accurate operational and payment records.

- Prepare MIS, Excel,



and performance reports.

- Coordinate with internal teams, customers, vendors, and logistics partners.

- Support management in routine operational activities.

- Ensure accuracy and timely completion of assigned tasks.

E-Commerce Management

Training & Learning Exposure:

- Product and catalogue management.

- Order processing and fulfilment.

- Inventory coordination.

- Customer order tracking.

- Returns and refunds.

- E-commerce dashboards.

- Marketplace operations.

- Sales and performance reporting.

Online Payment Management

- Digital payment processes.

- Payment gateway management.

- Transaction monitoring.

- Payment reconciliation.

- Refund management.

- Settlement tracking.

- Handling failed or pending transactions.

- Basic financial and operational reporting.

Eligibility

- Fresh graduates and entry-level candidates can apply.

- Candidates from BBA, B.Com, BCA, BA, B.Sc, MBA or other relevant educational backgrounds can apply.

- Basic knowledge of computers and internet-based platforms.

- Comfortable working with Microsoft Excel / Google Sheets.

- Good communication and coordination skills.

- Strong attention to detail.

- Ability to learn current software and digital tools quickly.

- Good organizational and time-management skills.

- Willingness to work in a fast-paced professional environment.

📌 management associate (Delhi)
🏢 JobTrade
📍 Delhi