07 Sep
|
Bharti Airtel
|
Kochi
07 Sep
Bharti Airtel
Kochi
We are seeking a professional and service-oriented Store Associate to represent Airtel. This role focuses on high-quality customer service, digital solution sales, and account management. This is a front-end service position located in a professional retail setting; there are no heavy lifting or manual warehouse requirements.
Primary Responsibilities:
Service Consultation: Analyze customer requirements to recommend appropriate mobile, broadband, and digital television solutions.
Account Management: Execute current service activations, plan migrations, and handle SIM-related service requests.
Documentation & Compliance: Ensure accurate data entry and adherence to regulatory requirements for Digital KYC (Know Your Customer) processes.
Inquiry Resolution: Provide efficient solutions for billing discrepancies and service-related concerns to maintain high customer satisfaction scores.
Pay: ₹8,086.00 - ₹31,070.07 per month
Perks:
Food provided
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Store Associate Kochi
🏢 Bharti Airtel
📍 Kochi