Telecaller Job Description

A Telecaller is responsible for interacting with customers over phone calls to generate sales, provide information, handle inquiries, and maintain customer relationships.

Key Responsibilities
Make outbound calls to potential or existing customers
Answer incoming customer calls and resolve queries
Explain products or services clearly to customers
Generate leads and schedule appointments
Maintain customer records and call details
Follow up with customers for feedback or sales closure
Achieve daily or monthly calling targets
Handle complaints professionally and escalate when required

Required Skills:
Valuable communication and interpersonal skills
Basic computer knowledge
Persuasive and convincing ability
Patience and problem-solving skills




Ability to work under pressure and meet targets
Fluency in local language and/or English

Qualification
High school diploma or graduation (preferred)
Prior experience in telecalling/customer service is an advantage

Work Workplace
Office-based or work from home setup
Rotational shifts may be required depending on company needs

If you want, I can also provide:
Resume-ready telecaller profile
Telecaller job description for freshers
Hindi version
Professional JD for companies
Interview questions for telecaller roles

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Caller Executive Sec (Chandigarh)
🏢 Fly Dream Overseas
📍 Chandigarh