Job Description - Brand & E-Commerce

Manager

Company: SAIRAH Jewelry

Location: Navi Mumbai

Position: Brand & E-Commerce Manager

Experience: 3+ Years

Salary: ₹30,000-₹40,000 per month

Key Roles & Responsibilities

E-Commerce & Marketplace Management
Manage day-to-day operations across Myntra, Nykaa, SAIRAH's own website and

other e-commerce platforms.
Manage product listings, catalogues, SKUs, product descriptions, images, pricing

and product information.
Ensure all products are correctly listed and available across relevant platforms.
Upload current jewellery designs/products daily on the SAIRAH website and other

marketplaces.
Monitor marketplace orders, cancellations, returns, refunds and RTOs.
Monitor marketplace SLAs and ensure orders are processed within required

timelines.
Coordinate with marketplace account managers and platform support teams.
Manage discounts, promotions, campaigns and marketplace events.
Monitor marketplace commissions, fees and other applicable charges.

Order Processing, Packing & Dispatch




Handle the complete order process from order receipt to packing and dispatch.
Process daily orders received through SAIRAH's website, Myntra, Nykaa and other

platforms.
Manage product picking, checking, packing, labelling and dispatch.
Verify the correct product, SKU, quantity, size, plating and other details before

dispatch.
Ensure jewellery is packed safely according to SAIRAH's packaging standards.
Coordinate with courier/logistics partners for timely pickup and delivery.
Monitor pending, delayed, cancelled, returned and RTO orders.
Maintain daily records of packed and dispatched orders.
Immediately report any missing, incorrect, damaged or defective products.

Brand & Product Management
Maintain SAIRAH's brand presentation across all online platforms.
Coordinate current product launches and daily product uploads.
Monitor competitor products, pricing and marketplace trends.
Suggest ideas to improve prod

📌 Brand & E Commerce Manager Vashi (India)
🏢 Sairah Jewelry
📍 India