Responsibilities :
Be able to
have On-Point communication in a proficient
manner
Relay all
information needed & as provided
Address
customers in a professional and respectful
manner
Take ownership
of issues in order to follow-up on outstanding requests and
escalate issues when necessary
Maintain
up-to-date knowledge on business areas
Maintain broad
knowledge about company’s products and services
Consistently
communicating current issues to managers so as a company we can
establish a solution to the problem

Requirements

Required
Skills & Qualifications:
Should have
scored 60% & above throughout academics - B.Com
Graduate
Customer
Support Experience in US. Business Environment -
Banking or Financial Servixes




preferred.
Positive
Communication Skills (English – USA)
Sensitization
in American Culture
Open to work
in Night Shift
Proficiency in
Typing (35 wpm)
Ability to
handle distressed Customers
Accountability
is required from each individual
5 days a week (Alternate offs); Graveyard Shift

Advantages
5 Days Working
One Complimentary Meal per Day
Internet Reimbursement
Gym Reimbursement
Group Medical Insurance
Mental Health support perks
Relocation Assistance (if Applicable)

📌 Zr 318 Analyst, Customer Support Voice Mxm Afterhours Chandigarh
🏢 Recognized
📍 Chandigarh