Key Responsibilities:
Welcome and assist patients and visitors.
Handle incoming calls and patient enquiries.
Schedule appointments.
Register patients and maintain records.
Guide patients to the appropriate departments.
Coordinate with doctors and hospital departments.
Assist with billing/payment coordination when required.
Maintain front-office documentation.
Ensure a positive patient experience.
Requirements:
12th pass / Graduate.
Hospital/front-office experience preferred.
Positive communication skills in English, Hindi and Marathi.
Basic computer knowledge.
Pleasant personality and skilled attitude.
Willingness to work in shifts.