Primary Responsibilities
Make outbound calls to prospective and existing customers to promote company services, offers, programs, and events.
Attend inbound customer calls professionally and provide accurate information regarding services, pricing, appointments, and promotions.
Generate leads and convert inquiries into appointments, visits, admissions, or sales.
Follow up with potential customers who have shown interest in the company's services.
Maintain and update customer databases, inquiry records, and call logs on a daily basis.
Schedule, confirm, and remind customers about appointments, consultations, classes, events, or service bookings.
Contact existing customers for feedback, repeat business, renewal prospects, and customer retention activities.
Communicate ongoing offers, promotional campaigns,



and special events to customers.
Coordinate with the Front Office, Operations Team, and Management regarding appointments and customer requirements.
Ensure timely follow-up of all inquiries received through phone calls, WhatsApp, social media, website, and other channels.

Administrative Responsibilities
Prepare daily call reports and submit performance reports to the reporting manager.
Maintain confidentiality of customer information and company data.
Ensure all customer interactions are conducted in a courteous, qualified, and positive manner.

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Tele Caller Executive Kollam
🏢 Jaji's Innovation
📍 Kollam