A hospital telecaller manages phone and digital communication for a healthcare facility. Core duties include answering patient inquiries, scheduling doctor appointments, making follow-up calls, and updating patient records in the hospital database while maintaining polite phone etiquette.
Key Responsibilities-
Inbound Calls: Answer patient questions about doctor availability, consultation timings, and hospital services.
Outbound Calls: Call patients to confirm, reschedule, or follow up on appointments and medical reports.
Department Coordination: Transfer urgent calls or route patients to specific departments like billing, pharmacy, or the emergency room.
Promotions: Inform callers about health check-up packages, wellness programs, or special camps.
Data Management: Log daily call details and update patient records accurately in the computer system.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Tele Caller Executive Navrangpura
🏢 Magma Hospitallity Service
📍 Navrangpura
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