Roles & responsibilities:
Ensure quality lead generation through various sources by maximizing territory coverage and

managing referrals.
Ensure proper customer handling in Walk-in and hyperlocal leads.
Ensure walk through process as per Arena/Nexa norms.
Ensure 100% DPI process in all para meters.
Ensure transparency in dealing and communicating with customer.
Have knowledge of various products, schemes & finance as well as of Competition
Ensure salestrac is opened for all enquiries and information is captured and proper follow-up.
Probe and understand customer needs.
Try to attract bulk deals and long-term customers so, as to promote institutional sales.
Give proper demo and test drive of the car to the customer
Ensure Home visit of each enquiry within 24 hrs max.
Exceed Targets for Car sales, MGA/GNA per vehicle, MI, EW, Exchange, Finance & CDI.
Participate in events and promotional activities to generate enquiries
Daily enquiry follow-ups and updating in the salestrac as well as in DMS.
Ensure customer dockets is opened during booking




Building relationship with banks and financers
Serve as single point of contact till first service
Ensure quality delivery process asper Arena/Nexa norms.
Explain CDI ratings & its importance to the customer at the time of delivery
Ensure all the documents such as Invoice, Insurance, EW, RTO, special scheme gifts to be handed

over to customer within the timeframe
Should collect all the scheme related documents for ISL/RMK/Exchange Claims before delivery of

vehicle
Ensure zero complaints (Pre and Post) and if any complaints rises is to be resolved within 24 hrs.
Ensure active participation in whatsapp group.
Ensure smooth relationship with sales support team.
Ensure proper filling of customer’s documents in customer booking files.
Any other work as assigned by the superior or management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Relationship Manager Rasol (India)
🏢 SKY AUTOMOBILES
📍 India