Position: Trainer – Learning & Development Executive
Company: Flipkart Minutes
Location: Mumbai – Sakinaka / Bhiwandi-Kalyan / Kharghar-Taloja
Openings: 3
Salary: ₹18,000 – ₹20,000 NTH + Traveling Allowance
Experience: Freshers can apply
Vehicle: Bike/Scooty mandatory
Joining: Immediate joiners preferred
About the Role
We are looking for an enthusiastic and people-oriented Trainer / Learning & Development Executive to support training and capability-building initiatives for frontline associates across Flipkart Minutes stores. The role will involve conducting training, monitoring employee performance and ensuring associates understand and follow operational processes.
Key Responsibilities
- Conduct induction, process and refresher training for in-store and last-mile associates.
- Deliver engaging classroom and on-the-job training sessions.
- Explain operational processes, SOPs, safety guidelines and best practices clearly to associates.
- Monitor trainee performance and provide regular feedback and coaching .
- Assess trainee understanding through practical assessments, quizzes and observations.
- Identify training gaps and provide appropriate re-training or coaching.
- Support associates in understanding warehouse, store and last-mile operations .
- Maintain training attendance, assessment scores and other required training records.
- Track training effectiveness and share regular updates with the reporting manager.
- Coordinate with Store Managers/Operations teams to identify learning requirements.
- Conduct refresher training based on operational gaps and performance trends.
- Travel between assigned Flipkart Minutes stores as required.
Candidate Requirements
- Freshers are welcome to apply.
- Strong communication and presentation skills .
- Good command of English and Hindi; knowledge of additional local languages is an advantage.
- Confident in interacting with frontline/warehouse associates.
- Good interpersonal and people-management skills.
- Comfortable conducting training for groups of employees.
- Basic knowledge of MS Excel, PowerPoint and other MS Office tools preferred.
- Willingness to travel between multiple locations.
- Own bike/scooty is mandatory.
- Candidates who can join immediately will be preferred.
Key Competencies
- Training & facilitation
- Communication & presentation
- Coaching & feedback
- Employee engagement
- Problem-solving
- Process orientation
- Stakeholder management
- Time management
Key Performance Indicators (KPIs)
- Training completion and attendance
- Trainee assessment scores
- Training effectiveness
- Improvement in trainee performance
- Process/SOP adherence after training
- Timely completion of refresher and re-training programs
- Training documentation and MIS accuracy
Why Join? An chance to work in a fast-paced quick-commerce environment , develop your Learning & Development skills, and contribute directly to frontline employee capability and operational performance.
Interested candidates can apply through the Google Form or share their CV at
[email protected].
📌 Learning & Development Executive (Mumbai)
🏢 Flipkart Internet
📍 Mumbai