Job Responsibilities
Manage the overall operations and performance of the branch.
Achieve branch targets for gold loans, collections, renewals, and other financial products.
Develop recent customers and maintain solid relationships with existing customers.
Lead, supervise, and motivate branch staff to achieve business objectives.
Ensure proper handling, documentation, verification, and custody of gold and other branch assets.
Monitor daily cash transactions, collections, disbursements, and branch records.
Ensure compliance with company policies, RBI guidelines, and internal procedures.
Conduct regular follow-ups for overdue accounts and improve collection efficiency.
Monitor staff attendance, discipline, productivity, and customer service.
Prepare and submit daily, weekly,



and monthly branch reports to the management.
Coordinate with the Sales, Operations, Accounts, and HR departments whenever required.
Identify business opportunities and take necessary steps to increase branch profitability.
Ensure proper KYC documentation and adherence to internal audit requirements.
Handle customer complaints and resolve operational issues promptly.
Ensure the branch maintains high standards of security, service quality, and professionalism.

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Branch Manager Chelakkara
🏢 URBAN GRAMIN SOCIETY - GOLD LOAN
📍 Chelakkara