About Us:
Syoat Kids is a premium kids’ skincare and haircare brand trusted by parents across India. Our mission is to deliver secure, natural, and dermatologically tested products for children aged 5 to 12. We are expanding our team and looking for a dedicated executive who can manage both customer support and operational responsibilities with care and efficiency.

Role Overview:

We are looking for a Customer Care Executive who can provide warm and prompt customer service, check the quality of product shipments before dispatch, and oversee daily stock movement.

Key Responsibilities:

Customer Support & Chat Handling
Respond to customer queries via chat, WhatsApp, email, and social media.
Provide product-related information and resolve issues with empathy and clarity.
Maintain a parent-friendly tone and build customer trust.

Order Quality Check
Inspect every order before dispatch to ensure correct product, quantity, and packaging.




Coordinate with the dispatch/warehouse team for timely order processing.

Stock Supervision
Physically verify and record incoming and outgoing stock.
Track daily inventory and alert management on low-stock items.
Maintain cleanliness and organization of storage areas.

Candidate Requirements
Prior experience in customer support or e-commerce operations is a plus.
Valuable communication skills in English and [regional language].
Organized, detail-oriented, and willing to take ownership.
Basic knowledge of WhatsApp Business, Excel, and Shopify (training can be provided).

Job Type: Full time

Pay: ₹15,000.00 - ₹30,000.00 per month

Education:
Bachelor's (Required)

Experience:
Customer support: 2 years (Required)

Language:
Hindi (Preferred)
English (Required)

Work Location: In person

📌 Customer Care Executive Mahabubnagar (India)
🏢 Syoat Kids
📍 India