Operations Manager — Job Description

Role: Operations Manager
Department: Operations
Reports to: Director of Operations

Key Responsibilities
Manage day-to-day business operations and ensure smooth workflow.
Develop and implement operational policies, processes, and SOPs.
Monitor team performance, productivity, and service quality.
Manage staffing, scheduling, training, and performance evaluations.
Track operational KPIs, budgets, costs, and efficiency.
Coordinate with sales, finance, HR, procurement, and other departments.
Identify operational issues and implement corrective actions.
Ensure compliance with company policies, safety standards, and applicable regulations.
Handle customer/service escalations and resolve operational challenges.




Prepare regular operational reports and provide insights to management.
Lead process-improvement and cost-reduction initiatives.

Requirements
Bachelor’s degree in Business Administration, Operations, Management, or a related field.
Typically 3–7 years of relevant operations experience, depending on the organization.
Solid leadership, communication, problem-solving, and organizational skills.
Proficiency in MS Office/Google Workspace and operational reporting tools.
Ability to manage multiple priorities and work effectively under pressure.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operational Manager Ekkatuthangal
🏢 GEONEX
📍 Ekkatuthangal