Key Responsibilities
Develop, organize, and maintain comprehensive knowledge articles, SOPs, and operational runbooks.
Ensure all knowledge content remains accurate, relevant, up to date, and easily accessible to users.
Establish and implement standardized processes and guidelines for effective knowledge management.
Promote shift-left support by enabling teams to resolve issues through effective knowledge sharing and content reuse.
Identify documentation gaps through regular analysis and strengthen knowledge coverage across operational processes.
Manage and support knowledge requirements across diverse operational areas, including end-user computing, data center operations, and inventory management.
📌 Knowledge Manager Chennai
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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