? We Are Hiring: IT Support Specialist (Onsite) We are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure.

Key Responsibilities

- Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environments - Diagnose and resolve hardware, software, and network-related issues in a timely manner - Manage the complete device lifecycle, including provisioning, deployment, maintenance, and decommissioning - Support office IT infrastructure such as network connectivity, AV systems, and workplace technologies - Maintain accurate IT asset records, conduct inventory audits,



and ensure compliance with asset management policies - Collaborate with Level 2 support teams and coordinate with third-party vendors for escalations and maintenance - Assist in IT projects, office relocations, and technology deployments Required Skills & Qualifications:
- Proven experience in end-user support and IT infrastructure environments - Robust knowledge of Windows, macOS, Linux, and mobile device support - Basic understanding of networking concepts (LAN, Wi-Fi, switches, routers, access points) - Hands-on experience with IT asset management and inventory control - Excellent troubleshooting, analytical, and problem-solving abilities - Strong communication and customer service skills - Ability to work independently while effectively coordinating with remote teams

📌 IT Support Specialist (Guwahati)
🏢 Sharp Brains
📍 Guwahati