Company Description People Foundry is a career and talent platform designed to make discovering the right opportunity simpler and more accessible. It connects professionals, companies, and roles in one place, helping people find opportunities aligned with their ambitions while enabling businesses to reach relevant talent.

Professionals can explore roles and employers, search by location, industry, and experience, access practical career resources, and apply directly. For businesses, the platform supports building stronger talent pipelines and reaching qualified professionals more efficiently.

People

Foundry is driven by the belief that finding your next chance should not depend on personal networks or time-intensive searches.

Role Description The IT Support Specialist will provide day-to-day technical assistance to users, including diagnosing and resolving hardware, software, and network issues for desktop computers and related systems.

Responsibilities include responding to help desk requests, managing incident tickets, installing and configuring IT equipment, and ensuring systems are updated and secure. The role involves collaborating with other team members to maintain a secure IT environment, documenting solutions,



and sharing best practices with users to reduce recurring issues. This is a full-time, on-site role based in Delhi, India, requiring consistent presence to support users and infrastructure on location.

Qualifications

- Candidates should possess strong Technical Support and Help Desk Support skills, with experience handling user requests and incident management.
- Candidates should possess solid Troubleshooting abilities, including diagnosing and resolving software, hardware, and network-related issues.
- Candidates should possess hands-on experience with Desktop Computers, including installation, configuration, and maintenance of operating systems and applications.
- Candidates should possess a foundational understanding of Information Technology concepts, such as networking basics, system security, and common enterprise tools.
- Relevant skills such as clear written and verbal communication, customer-focused problem solving, and the ability to prioritize multiple tasks effectively.
- Preferred qualifications include a diploma or degree in IT or a related field, industry certifications (e.g., CompTIA A+, Network+), and prior experience in an on-site support environment.

📌 IT Support Specialist (Delhi)
🏢 People Foundry
📍 Delhi