? About the Role

We are looking for a technology-driven qualified to support our Distributor Management System (DMS) and Sales Force Automation (SFA) platforms. This role ensures smooth sales operations, system stability, and business continuity across FMCG workflows.

? Key Responsibilities

- Manage and support day-to-day DMS operations.
- Onboard distributors and ensure seamless transaction processing.
- Monitor SFA (Bizom) and Tally ERP/TallyPrime integrations.
- Troubleshoot integration issues and resolve distributor queries.
- Validate sales, inventory, returns, and master data.
- Generate MIS reports and provide actionable business insights.
- Collaborate with cross-functional teams to optimize system performance.
- Coordinate UAT for upgrades, patch releases, and custom reports.
- Train end-users on ERP features and prepare user manuals/process guides.

✅ Mandatory Requirements
- 3+ years of experience in IT Operations, Application Support, ERP Support,



or DMS/SFA Administration.
- Hands-on experience with any Sales Force Automation (SFA) application (Bizom / FieldAssist / Recibo or similar).
- Strong working knowledge of Tally ERP/TallyPrime, Tally integrations, and TDL.
- Understanding of Distributor Management Systems (DMS) and FMCG sales processes.

? Preferred Skills
- ERP experience (SAP or similar) with FMCG workflows across Supply Chain, Inventory, and Sales modules.
- Business analysis skills: requirements gathering, functional specifications, and testing.
- Database management (SQL, Oracle) and ability to write SQL queries.
- Experience in application development, testing, and rollouts.
- Strong focus on data integrity (pricing, SKUs, vendor data).
- Change management and user support expertise.

📌 IT Support (DMS & SFA) (Kochi)
🏢 Velodata Global
📍 Kochi