Roles and Responsibilities :

1. Strategic Leadership & Digital Transformation

Develop and implement the overall IT strategy in alignment with business goals (lending, collections, digital channels)

Lead digital transformation initiatives, including moving to cloud-native platforms (AWS/Azure), mobile-first adoption, and AI/ML initiatives

Act as a strategic technology resource for the company

2. Technology Operations & Infrastructure Management

Own the core lending system (LOS, LMS, Collections) and ensure 99.9% uptime for business-critical applications

Manage IT infrastructure (servers, networks, data centers, cloud infrastructure)

Establish Disaster Recovery (DR) and Business Continuity Plans (BCP) to maintain operational stability

3. Cybersecurity & Regulatory Compliance

Ensure full compliance with RBI IT Framework for NBFCs, data privacy laws, and cybersecurity standards

Implement robust cybersecurity controls (firewalls, endpoint security, penetration testing)

Manage IT audits and regulatory reporting

4. Team Management & Vendor Relations

Lead, mentor,



and build a high-performing IT team

Manage relationships with technology vendors, FinTech partners, and IT service providers

Negotiate contracts to ensure cost-effective solutions

5.Digital Transformation: Lead innovation initiatives including API integrations with fintech partners, cloud migration, and AI-driven automation

6.Security & Infrastructure: Oversee network operations, data security, cybersecurity, and vendor management to maintain high system reliability

7.Team Leadership: Manage a team of internal developers and external IT vendors throughout the system development life cycle (analysis to deployment)

8. Budgeting: Manage the annual IT capital and operational budget (CAPEX/OPEX)

9. Soft Skills: Robust negotiation, vendor management, and excellent verbal/written communication skills

10.Data Analysis: Use SQL to analyse backend data, validate data migration, and ensure data integrity

📌 IT Lead (Mumbai)
🏢 Riverforest Connections
📍 Mumbai